Forms & Policies
In an effort to save you time, the Sophia Center’s policies and required paperwork are included in this section. You may download, print and complete the documents prior to your first visit.
If a referral is necessary from your primary care physician, please be sure we have authorization prior to your visit. You may call the office a few days prior to your visit to confirm that the referral has been received. If not, you appointment should be rescheduled.
If you are utilizing EAP sessions, authorization must be received before your first visit and not later than two days before your first session. Otherwise, your insurance carrier not EAP, will be billed for services to date. If there is anything your carrier requires from us, please let us know.
Please fax both sides of your insurance card(s) to 419.885.7612 as soon as possible after your intake so that pre-certification and eligibility of benefits can be determined prior to your visit. You must have a conversation regarding benefits or payment plans with us prior to your visit or, at the very least, the day of your visit. You may contact us at 419.882.4529. Should your insurance change at any time during your therapy, please advise us. You are responsible for visits not authorized in this situation.
Payment contracts and scholarship opportunities are available but must me in place before service commences. Please feel free to discuss these options.
As a courtesy to other clients, we require a 48 hour cancellation notice. If you do not call to cancel, a $25 fee will be billed directly to you.
Should you have any other questions or concerns, please contact our office.